About us
Welcome to 3by9, where great food and convenience come together! Our restaurant is all about serving up delicious, high-quality meals made with fresh ingredients, created by talented chefs. Whether you’re dining in or ordering online, we promise an amazing experience with every bite.
With our easy-to-use ordering and delivery service, we bring the best flavors straight to your door. Join us for a memorable culinary journey!
Delivery Timeline
Delivery times vary depending on location, order size, and kitchen preparation.
Estimated delivery time will be provided at checkout.
In case of delays due to high demand, traffic, or unforeseen circumstances, we will notify you as soon as possible.
Terms & Conditions
By using our website, placing an order, or engaging with our services, you agree to the following terms and conditions:
- Orders placed through our platform are subject to availability and confirmation.
- Prices are subject to change without prior notice.
- We reserve the right to refuse service to anyone for any reason.
- Customers must provide accurate contact and delivery information to ensure smooth transactions.
- Misuse of promotions, fraudulent transactions, or any suspicious activity may lead to account suspension.
Privacy Policy
- We respect your privacy and are committed to protecting your personal information. Our policy includes:
- Collecting necessary data such as name, contact details, and payment information for order fulfillment.
- Ensuring secure transactions and protecting your data from unauthorized access.
- Not sharing your personal information with third parties, except for delivery and payment processing.
- Using cookies to enhance your experience on our website.
Shipping Policy
- Orders are processed immediately upon confirmation and prepared for dispatch.
- Customers must provide a reachable contact number for smooth delivery.
- If delivery is unsuccessful due to incorrect address or unavailability, a re-delivery fee may apply.
Refund & Cancellation Policy
- Orders can be canceled within 3 minutes after placing them. After that, cancellation is not possible.
- If an order is incorrect or unsatisfactory, please contact us within 2 hours for resolution.
- Refunds will be processed within 24 hours
- We reserve the right to decline refund requests that do not meet our policy conditions.
Exchange Policy
- Food items cannot be exchanged due to hygiene reasons.
- If you receive the wrong item or a defective order, please contact us immediately.
- In case of errors, we may offer a replacement or refund as per our discretion.